At Longdrink24.de, customer satisfaction is our top priority. You are entitled to cancel your order without being charged for the goods ordered within 24 hours of purchase.
Should any dissatisfaction arise with the products ordered, we are ready to address the issue. If your items were delivered incorrectly, damaged, or defective, we will gladly refund your money. Please inform us of your intention to receive a refund within 24 hours from the date of your order being delivered.
However, it's important to mention that we do not offer returns or exchanges unless the products received were damaged, defective, or incorrect.
We encourage customers wishing to modify their order to do so before receiving an email confirming the order's processing.
We strive to make your Longdrink24.de shopping experience as enjoyable and seamless as possible, and we appreciate your understanding and cooperation in these matters.